A closer look
at the information layer.
Practical notes for people planning, organizing, or maintaining a digital information environment.
These guides examine decisions that often sit beneath the visible interface. They are written to support a better project conversation, whether you are reviewing a small resource collection or planning a broader change.
Read them in any order. The content-model guide addresses structure; the search guide addresses discovery; the lifecycle guide addresses continuity. Each offers questions you can apply to a representative sample of your own information.
A record is not a page.
A practical guide to deciding what should be structured, what should stay flexible, and how the two can work together.
What counts as a useful result?
Build a small evaluation collection before deciding whether a search experience needs different technology.
When should a reference retire?
Review dates are useful only when a team has a clear response to outdated, uncertain, and superseded information.